Frequently Asked Questions

Most Common

The install instructions can be found here.

No.

In order to function properly, AMBER/Autonomie needs the system’s region to be set to English (United States). This can be done via the Region applet in the Control Panel.

RegionApplet.PNG

RegionDialog.PNG

Changing this system setting may require administrator privileges depending on the security policies in place so you may need to contact your IT department for assistance.

Check for the existence of a file named ‘Program’ at the root of the C drive (C:\Program) and if it’s there, delete it.

Note - A Windows account with administrator privileges is required.

  1. Click on the ‘Settings’ button located within the Matlab group in the AMBER tab.

    MatlabSettings.png

  2. In the Manage Matlab screen, select a version of Matlab and click the ‘Register’ button.

    ManageMatlab.png

  3. Enter the credentials for an account with administrator privileges.

UserAccountControl-Admin.png

  1. Enter the credentials for the account that is registered with Matlab.

UserAccountControl-Matlab.png

If you don’t see any vehicle in the Autonomie workflows, it’s most likely due to a missing folder in the settings of your Autonomie Project.

Please check that your Autonomie Project includes all the Autonomie Libraries as such:

  1. Close all your currently opened workflows

  2. Edit the Project setting via the Autonomie menu

  3. Check the 3 default Autonomie libraries are included in the project setting, and add any missing ones.

  4. Save and close you project setting

  5. Open the Run Vehicle workflow, you should now see the vehicles in the GUI.

General Troubleshooting

If AMBER’s splash screen isn’t visible or it’s inaccessible try the following:

  • Turn Off Sticky Keys

    1. In Windows 10 pull up the start menu and type ’turn off sticky keys’ (see Fig. 1).
    2. Select the option highlighted in Fig. 1.

TurnOffStickyKeys.PNG

  1. Search for the ‘Use Sticky Keys’ section in the Settings dialog and ensure it’s off (see Fig. 2).

UseStickyKeys.PNG

  • Use Task Manager to switch to it

    1. Open Task Manager.
    2. Look for the AMBER entry within the Apps group (see Fig. 3). Then expand it and right click on AMBERSplashScreen and then click on ‘Switch to’.

TaskManager - AMBERSplashScreen.PNG

Perform the following steps:

  1. Hold down the Ctrl & Shift keys and launch AMBER by double-clicking its icon on the desktop (see Fig. 1).

    DesktopIcon.png

  2. Once AMBER’s splash screen (see Fig. 2) is visible, you can release the Ctrl & Shift keys and proceed to enter option 2 (Manage Licenses).
    Note - If it seems that AMBER isn’t responding to the keyboard, ensure the splash screen is receiving keyboard input by clicking it.

    Bootloader.png

  3. In the Manage Licenses screen (see Fig. 3), select the ‘Diagnostics’ tab to view the data.

    ManageLicensesDiagnostics.png

Perform the following steps:

  1. Copy your license key to the clipboard.

  2. Hold down the Ctrl & Shift keys and launch AMBER by double-clicking its icon on the desktop (see Fig. 1).

    DesktopIcon.png

  3. Once AMBER’s splash screen (see Fig. 2) is visible, you can release the Ctrl & Shift keys and proceed to enter option 2 (Manage Licenses).
    Note - If it seems that AMBER isn’t responding to the keyboard, ensure the splash screen is receiving keyboard input by clicking it.

    Bootloader.png

  4. In the Manage Licenses screen (see Fig. 3), check the boxes next to the types that were included with your purchase of AMBER. Then click the ‘Reset’ button.

    ManageLicenseTypes.png

  5. Click the ‘Yes’ button in the Reset Licensing screen (see Fig. 4).

    ResetLicensing.png

  6. Click the ‘OK’ button in the Reset Licensing Success screen (see Fig. 5).

    ResetLicensingSuccess.png

  7. Click the ‘Cancel’ button in the Manage Licenses screen (see Fig. 6).

    ManageLicenseTypes.png

  8. Enter your key in the License Activation screen (see Fig. 7) and then click the ‘Activate’ button when you’re finished.

    LicenseActivationKey.png

Requires Microsoft Outlook

You can email your log file to support by navigating to the AMBER tab and clicking on the ‘Email Log File’ button within the Help group. An email will be composed in Outlook awaiting for you to send. No other information is sent to support.

emaillogfile.png

Boot Options

Perform the following steps:

  1. Hold down the Ctrl & Shift keys and launch AMBER by double-clicking its icon on the desktop (see Fig. 1).

    DesktopIcon.png

  2. Once AMBER’s splash screen (see Fig. 2) is visible, you can release the Ctrl & Shift keys and proceed to enter option 5 (Purge All).
    Note - If it seems that AMBER isn’t responding to the keyboard, ensure the splash screen is receiving keyboard input by clicking it.

    Bootloader.png

  3. Click the ‘Yes’ button in the Purge All screen (see Fig. 3).

    PurgeAll.png

Perform the following steps:

  1. Hold down the Ctrl & Shift keys and launch AMBER by double-clicking its icon on the desktop (see Fig. 1).

    DesktopIcon.png

  2. Once AMBER’s splash screen (see Fig. 2) is visible, you can release the Ctrl & Shift keys and proceed to enter option 3 (Reset All Data Sources).
    Note - If it seems that AMBER isn’t responding to the keyboard, ensure the splash screen is receiving keyboard input by clicking it.

    Bootloader.png

  3. Click the ‘Yes’ button in the Reset All Data Sources screen (see Fig. 3).

    ResetAllDataSources.png

Note - This applies to AMBER 2024 and later releases.

Perform the following steps:

  1. Hold down the Ctrl & Shift keys and launch AMBER by double-clicking its icon on the desktop (see Fig. 1).

    DesktopIcon.png

  2. Once AMBER’s splash screen (see Fig. 2) is visible, you can release the Ctrl & Shift keys and proceed to enter option 6 (Update).
    Note - If it seems that AMBER isn’t responding to the keyboard, ensure the splash screen is receiving keyboard input by clicking it.

    Bootloader.png

  3. In the AMBER Update screen (see Fig. 3), click the ‘Patch’ button.

    AMBERUpdateScreen.png

  4. Enter the ID of the patch in the Apply Patch dialog (see Fig. 4) and then click the ‘Apply’ button.

    ApplyPatchDialog.png

  5. Click the ‘OK’ button on the AMBER Patch Complete dialog (see Fig. 5).

    AMBERPatchCompleteDialog.png

MATLAB Support

No.

Matlab strings are not compatible with AMBER/Autonomie please use character arrays instead. That is, use single quotes to enclose a string and not double quotes. e.g. use ‘This is a good string’ vs. “This is a bad string”

Autonomie Matlab From Matlab To
2024 R2017a R2023b
2023 U1 R2017a R2023a
2023 R2017a R2023a
2022 U2 R2017a R2022b
2022 U1 R2017a R2022b
2022 R2017a R2022a
2021 R2017a R2021b
2020 R2017a R2020b
Rev17 (AMBER 1.0) R2014a R2018b
Autonomie Express Matlab
2024 R2021b
2023 (All Versions) R2023a
2022 (All Versions) R2021b
Autonomie Lite Matlab
2024 R2023b
2023 (All Versions) R2018b
2022 (All Versions) R2018b
Aeronomie Matlab
Beta 2024 R2023b
Beta 2023 U1 R2023a
RoadRunner Matlab From Matlab To
Beta 2024 R2021b R2023b
Beta R2021b R2022b
Miscellaneous

Uninstalling AMBER can be done via the control panel applet ‘appwiz.cpl’.

appwiz.cpl

The section below shows 3 ways to launch the applet:

  1. Control Panel\Uninstall a program

    ControlPanel.png

    Click on the ‘Uninstall a program’ link and then proceed to the Programs and Features section.

  2. Control Panel\Programs and Features

    ControlPanelItems.png

    Click on the ‘Uninstall a program’ link and then proceed to the Programs and Features section.

  3. The Run Dialog Box Open the Run Dialog Box (⊞ Win+R) and enter ‘appwiz.cpl’ and then click ‘OK’.

    RunDialog.png

Programs and Features

***** Please close all instances of AMBER as well as any open files before proceeding. This will help to ensure a complete and successful uninstall. *****

  1. Upon entering Programs and Features, find the AMBER entry, select it and then click the ‘Uninstall/Change’ button.

    ProgramsAndFeatures.png

  2. Click the ‘Yes’ button on the AMBER Uninstall dialog and wait until the success or failure dialog is shown.

    UninstallPrompt.png

    • Success

      UninstallComplete.png

    • Failure

      • If any other dialog appears, ensure that all files are closed in the ‘C:\AMBER\[Release]’ and ‘%AppData%\Argonne National Laboratory\AMBER\[Release]’ ([Release] denotes the release name) directories and try again.

Yes because it uses HERE Maps and Google Maps.